Our Services

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Expert, Impartial, and Fair Appraisals, Every Time

When disputes arise over the value of a claim, Segura Claims' experienced team provides the clarity, expertise, and neutrality needed to reach fair and equitable resolutions. Whether you’re an insurer or an insured, we bridge the gap — working to ensure every outcome is based on facts, not opinions.

Core Service Highlights

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Appraisal & Umpire Services

  • When the insured and insurer cannot agree, Segura Claims steps in as an impartial appraiser or appointed umpire.
  • Our role is to evaluate damages objectively and negotiate a fair settlement for both parties — whether it’s a commercial or residential loss.
  • With deep expertise in construction and restoration, we deliver fair, fact-based outcomes that uphold integrity and professionalism on both sides.

Loss Consulting & Attorney Support

  • We provide loss consulting and expert services for mediation, appraisal, and litigation support.
  • Our team delivers cost comparison estimates, expert testimony, and damage assessments for first-party insurance disputes involving wind, hail, flood, fire, theft, and vandalism.
  • From initial assessment to settlement discussions, we support attorneys, insurers, and property owners in achieving fair and data-driven resolutions.
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Estimating Services

  • Our estimating team collaborates with insurance carriers, attorneys, and industry professionals to produce accurate, detailed construction estimates, photo reports, and comparative documentation.
  • We provide independent and transparent estimates that stand up to scrutiny — ensuring every dollar is justified and every loss properly valued.

An Impartial Appraisal Process

When a dispute arises between a policyholder and an insurance carrier regarding the amount of loss, an appraisal process may be invoked under the insurance policy.

  • Each side appoints an appraiser — one representing the insurer and one representing the insured.

  • Both appraisers independently assess the loss and attempt to reach an agreement.

  • If they cannot agree, an impartial umpire, such as Segura Claims, is selected to review the facts and make the final determination.

Throughout this process, our team acts as a neutral third party, ensuring transparency, fairness, and compliance with all policy provisions. Our role is to bridge both perspectives, helping move stalled claims toward resolution — efficiently and professionally.

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Who We Work With

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For Policyholders

We advocate for fair valuation and transparency in every appraisal, helping you ensure your loss is properly recognized and compensated.

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For Insurance Carriers

We provide unbiased assessments and professional reports that support accurate, defensible claim settlements and reduce prolonged disputes.

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